Culture

The "Average Employee" Gets It

It’s essential to create a culture of accountability where highly trained, skilled employees are supported and encouraged to speak up when they see or hear a problem developing. Insulated leaders some

Teamwork

There are some people who value success but don’t care whether they receive praise or validation from others. They can work fine on a team led by an ambitious extrovert. But multiple ambitious extrove

Start With Your Conclusions

When you’re trying to communicate something important to a group, begin at the end, by stating your conclusions and recommendations. Then get into the whys and the supporting data. People will focus b

Make Decisions at Meetings

Make sure no one leaves a meeting without making decisions on every recommendation. If there’s still concern or confusion, schedule a second meeting as soon as possible and hash over the remaining pro

Work For the Best Managers You Can

Throughout my career I was fortunate to be tutored by strong leaders and managers, when I worked on the family farm and in the cannery, in the army, and throughout my business career. Nothing beats wo

Excellent Managers are not Born

Some people think that leaders are anomalies, special people born with the skills and talents that evade the grasp of the rest of us. But excellent managers are not born. They develop by learning: lea