Newsletter &
Blog

Weekly inspiration for building your nonprofit leadership skills.

Accountability vs. Victims

When things aren’t going well there is a tendency for staff to personalize their anxiety and frustration and create “villains” and “victims.” This is an extremely important distinction and it’s not si

Don’t Be Afraid to Have a Plan B

I like to remind people of what I call “The Cost of Perfect Information.” Time is wasted and opportunities are lost when people become fixated on having perfect information, rather than appreciating t

Getting the Dailies

Many unproductive attitudes can infect a company that does not pay close attention to its culture and values, both daily, and for the long term. I’ve always made a point of challenging staff to connec

The Tone at the Top

Nonprofit boards have many responsibilities. Top among these is overseeing a healthy internal culture within the organization. While a board may have limited exposure to day-to-day operations, it need

Structure + Processes + People = Culture

If you want to build a strong and productive culture, or you want to rebuild a failing culture, there are three elements that must be handled properly, and in order: Structure, Processes and People. T

How to Change a Culture

When things are going well, it’s easy to take your organization’s culture for granted. When things aren’t going well, managers will often focus on some quality that they believe is deficient. They mig

Newsletter &Blog