Tone at the Top

Tone at the Top

A board’s responsibility — whether at a nonprofit or a for-profit company — includes overseeing a healthy internal culture. While your board may have limited exposure to your establishment’s day-to-day operations, it must ensure that senior management is articulating the organization’s values and cultivating culture at every level.

The culture of the board, is what I call “the tone at the top.”

Board members must align themselves with the values of the organization. For example, when board members behave courteously and respectfully toward each other and toward management, they set an example that all staff can emulate.

Culture matters. It’s your core organizational asset and establishes whether your organization is just good — or if it becomes great.

To learn more about boards and organizational culture, watch this short video from Applied Wisdom for the Nonprofit Sector.

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