Culture

My Early Experience with Diversity, Equity and Inclusion

The writer and comedian Alexandria Love writes with insight about diversity, equity and inclusion. She points out that while many people believe that “diversity” and “inclusion” are the same, there is

First Assistant

It’s useful to think of yourself as “first assistant to” your direct reports. You want people at every level to understand the organization’s goals and objectives and make decisions that align with th

The “Let’s Do” Attitude

Everyone running an organization, a department, or a team must accept responsibility for also managing less-glamorous duties, such as the implementation of strategy through planning, budgeting, organi

Participating on Nonprofit Boards

A board’s responsibility includes the oversight of a healthy internal culture. When board members behave courteously and respectfully toward each other and towards management, they set an example for

Your Say/Do Ratio

Regular readers of my newsletter and books know that my cornerstone saying and belief is that respecting and trusting your people is the foundation of all good management. The character of your organi

Asking Simple Questions

I collect newsletters and newspaper articles that suggest ideas for my upcoming newsletters. One clipping I just uncovered is from an article that David Brooks wrote in the New York Times a couple of