EIGHT

PRACTICAL

INSIGHTS

FOR LEADERS

CULTURE

How do people act and interact?
 

1

Culture matters. It’s a core organizational asset.

2

Respecting and trusting your people is the foundation of all good management.

3

Always listen for and even seek out signs of trouble. Bad news is good news if you do something about it.

PLANNING

What strategy and resources will achieve your mission?

4

Develop “court sense” to see everything that’s happening around you, and to rapidly adjust to changes.

5

Commit to doing the whole job.” Investing in organizational capacity contributes to excellence and impact.

6

With limited time and resources, it’s essential to prioritize and then focus.

IMPLEMENTATION

What actions will ensure desired results?
 

7

Planning is essential but success comes from the implementation of your ideas. “Book It and Ship It.” Make a decision and manage the consequences.

8

To create a culture of accountability, reinforce individual ownership of problems. Always ask, Who owns the monkey?”

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