LEADERSHIP & MANAGEMENT LEADERSHIP & MANAGEMENT EIGHT PRACTICAL INSIGHTS FOR LEADERS CULTURE How do people act and interact? Cultivating Culture Culture matters. It’s a core organizational asset. read more Respect and Trust Your People Respecting and trusting your people is the foundation of all good management. read more Bad News is Good News Always listen for and even seek out signs of trouble. Bad news is good news if you do something about it. read more PLANNING What strategy and resources will achieve your mission? Develop Court Sense Develop “court sense” to see everything that’s happening around you, and to rapidly adjust to changes. read more The Whole Job Commit to doing “the whole job.” Investing in organizational capacity contributes to excellence and impact. read more Prioritize and Focus With limited time and resources, it’s essential to prioritize and then focus. read more IMPLEMENTATION What actionswill ensuredesired results? Book It and Ship It Planning is essential but success comes from the implementation of your ideas. “Book It and Ship It.” Make a decision and manage the consequences. read more Who Owns the Monkey? To create a culture of accountability, reinforce individual ownership of problems. Always ask, “Who owns the monkey?” read more