Culture

The Bridges Model of Change

In the last week it seems like the only good news has been coming from the Olympics in Japan. It’s been a terrible week in the United States, with the rise of the COVID-19 Delta variant, the extreme weather, forest fires and floods, challenges to school and business reopenings — the list is a long

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Culture

How to Change a Culture

When things are going well, it’s easy to take your organization’s culture for granted. When things aren’t going well, managers will often focus on some quality that they believe is deficient. They might suddenly decide, “we need to change the culture” or “we need to bring in a consultant.” Catchy slogans are developed and printed

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Culture

Organizational Culture

The role of leadership is to build a strong organizational culture based on a nonprofit’s purpose, mission, vision, and values. You want people at every level of your enterprise to have a clear sense of its purpose as well as its immediate and long-term goals, and to feel a sense of belonging and respect. An

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Respect and Trust

Respect & Trust is at the Heart of Diversity, Equity and Inclusion

When I think about DEI — diversity, equity and inclusion — I’m reminded of one of my core beliefs, which is to build your culture around the principle of mutual trust and respect. It is the foundation of all good management. Diversity, equity and inclusion is a broad, encompassing concept. Mutual trust and respect is

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Culture

Create Accountability, Not Victims

As individuals and organizations transition to a New Normal, many of us are wondering what our culture will be or what it should be. Effective decision making is core for every organization. Throughout their careers people have a variety of experiences in making decisions. I’d like to highlight “accountability” as a cultural theme to surround

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people sitting beside brown wooden desk near flat screen tv
Planning

Planning for Possibilities

It’s 2021 and we need to understand why planning for possibilities is important. What a difference a month makes! After too long in darkness, we’ve seen movement (despite some setbacks) in deploying COVID vaccines. Plus, we have a new administration in Washington, with the first female, first Black and first Asian-American vice president of the

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